Rc999 believes entertainment is best enjoyed within healthy boundaries. Our responsible gaming policy is here to keep you protected and informed.
Responsible Gaming means enjoying gaming and betting as entertainment — not as a source of financial pressure or emotional dependency. At rc999, this has been a top priority from day one. Because your well-being and your family's safety matter to us even more than your enjoyment.
Online gaming platforms are growing rapidly in Bangladesh. From younger generations to people of all ages, Sports Betting and casino games have become a popular pastime. As this growth continues, so does the need for awareness. rc999 wants you to enjoy every moment — but always within your limits.
Responsible gaming is not a restriction — it's a way of life. When you know your limits, when to stop, and when to seek help, gaming becomes a truly enjoyable experience. rc999 is committed to helping you build that awareness.
Responsible gaming at rc999 is guided by a set of core principles. Following these principles will help you keep gaming a positive experience.
Rc999 provides a range of effective tools to support your responsible gaming. These tools are completely free and available to use at any time.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
Set a limit on continuous play time. Once the time is up, the system will automatically prompt you to take a break.
Take a temporary break of 1 day to 6 weeks. You will not be able to log in to your account during this time.
Activate long-term self-exclusion for a period of 6 months to 5 years. Your account will be completely inactive for the entire duration.
Set a maximum amount per single bet. Keep yourself protected from the temptation of placing sudden large wagers.
Enable pop-up reminders at set intervals. These will alert you to how long you've been playing.
Example of limit usage:
Gaming addiction develops gradually and is often hard to recognize on your own. The signs below can help you determine when professional support may be needed.
| Severity of Symptoms | Signs | Level |
|---|---|---|
| Financial | Playing with savings or borrowed money | Warning |
| Financial | Gaming with money meant for family expenses | Risky |
| Mental | Feeling restless or irritable when unable to play | Warning |
| Mental | Repeated urge to chase losses | Risky |
| Social | Withdrawing from family and friends | Warning |
| Social | Lying to family about gaming | Risky |
| Physical | Poor sleep or irregular eating habits | Warning |
| Professional | Loss of focus at work or school | Risky |
If you feel you need a break, rc999's self-exclusion process is simple and takes effect immediately. Follow the steps below.
Log in to your rc999 account and go to the "Account Settings" section. The same options are available on the mobile app.
Go to the Settings menu and select the "Responsible Gaming" option.
Choose from 6 months, 1 year, 2 years, or 5 years — whichever suits you. A permanent exclusion option is also available if needed.
Confirm the action using the OTP sent to your registered mobile number. This verifies that the request is coming from you.
Self-exclusion takes effect immediately. Your account cannot be reactivated before the chosen period ends.
If your answer to any of the questions below is "Yes", consider taking a break.
We don't just say it — we prove it. Your well-being is our priority.
Rc999's responsible gaming policy is fully transparent. No hidden terms. We believe transparency is the foundation of trust.
Every user can set their own deposit, bet, and time limits. One size doesn't fit all.
Decisions to reduce a limit or activate a cooldown take effect right away. No waiting for a request to be processed.
Our support team is here to help with gaming concerns — without judgment. Your privacy is fully protected.
Review your gaming patterns. Your session duration, wins, and losses are all displayed clearly and transparently.
Rc999's responsible gaming framework is developed in accordance with the guidelines of the international Responsible Gambling Council.